Music and arts music write a review

I told them it is not my fault their shop got closed and ask them to send me box to ship it free. Thier policy states a 30 day guarentee. Please feel free to contact customer service at for immediate assistance.

I returned 2 drum sets in June of that were rented from Music and Arts.

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I told them it is not my fault their shop got closed and ask them to send me box to ship it free. But when we went to return the equipment multiple times then finally came to know it is closed. I had the local music store man check. I apologize for the customer service experience not meeting your expectations and that you didn't receive your refund in a timely manner. There has been no direct response to nor any resolution of the complaint filed. Someone from our customer service leadership team will be reaching out to you to discuss. I appreciate that they responded to the BBB. Now getting billed as we did not return the product but the store closed left no note even. Called Music and Arts and spoke to Allie. However, in spite of their apology for their errors, I have not heard from the company other than their response to the BBB that they would contact me. They are stating that the "vendor" has it but have no contact or information for us regarding timing on refund. However, in spite of their apology for their errors, I have not heard from the company other than their response to the BBB that they would contact me. They could not find the account, how much we had paid in rent, and when given the serial numbers of the instruments that we had, they could not even find them in their system ie, everything was lost.

However, in spite of their apology for their errors, I have not heard from the company other than their response to the BBB that they would contact me.

Someone from our customer service leadership team will be reaching out to you to discuss.

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Never put my feet in Music and Arts again. I have filed disputes with my bank.

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There has been no direct response to nor any resolution of the complaint filed. I called July 2 and spoke to Jonah. I apologize for any frustrations you maybe experiencing.

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Even after accumulating rental credit, it is not worth it.

Rated 7/10 based on 85 review
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